Practical Information
Sessions are available by appointment only, with flexible scheduling options to accommodate your busy schedule. Sessions can be Online and in Person, in Portuguese or English. I accept payment via credit/debit cards, and online bank transfers.
Costs
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Intake
First appointment offered to first time clients. Online or in person, The intake is an opportunity for us to know a bit about each other, clarify any additional questions you may have and to better understand your needs. Therefore, to not rush it, I ask clients to reserve a bit extra time for this initial meeting.
90 mins | 120,00 Euros
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Session
Following sessions after intake. Online or in-person, this is designated for individuals to work towards their therapy goals, exploring their emotions and thoughts, learning new skills. Meetings are generally, weekly or bi-weekly. But frequency may change based on individual clients needs.
60 mins | 90,00 Euros
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For clients with financial constraint
For clients facing financial constraints and seeking accessible support, I offer reduced fees for both online and in-person sessions. These rates are determined on a case-by-case basis and may be adjusted as needed.
60 mins | 75,00 Euros
Cancelation and No-show Policy
Clients are kindly requested to notify me with at least 24 hours of any need to change or cancel an appointment. Sessions cancelled after that period (with exceptions) or missed must generally be billed.
Insurance
Currently, I am not affiliated with any health insurance companies. Clients typically contact their insurance provider directly to inquire about reimbursement options. Certain insurance companies may offer partial coverage for therapy sessions. For detailed information, please reach out to your insurance provider.
Complaints
If you ever have any concerns or feel something isn't quite right, please don't hesitate to talk to me directly. I'm here to help and want to ensure your experience is positive and fulfilling. However, I understand that there may be instances where this isn't feasible.
In such cases, as a member of the NIP (Nederlands Instituut van Psychologen), I am held to the their code of practice and disciplinary law. The NIP handles all complaint processes in accordance with their regulations.
For complaints, please refer to the NIP page about complaints.
Privacy Policy
Protecting your privacy and confidentiality is paramount at Fernandes Psychology. I am committed to follow the NIP ethical guidelines for confidentiality and also to protecting electronic data collected via our contact in the practice. Fernandes Psychology adhere to strict ethical guidelines and legal standards to ensure the confidentiality and security of your personal information. Additionally, I am fully compliant with the General Data Protection Regulation (GDPR), which grants you certain rights regarding the use and protection of your data.
When you decide to receive psychological support at Fernandes Psychology, we make agreements about the support you can expect. Our General Terms & Conditions are part of of these agreements. By accessing this website, you are also in agreement with the practice Terms and conditions, which govern Fernandes Psychology's relationship with you in relation to this website and our time together.
During your first visit, you'll get a form explaining confidentiality and all the important rules and policies for a clear and honest client-therapist relationship.
For questions and more detailed information, please contact me . You can also find more details on PrivacyPolicy on the Terms and Conditions.